Según el fabricante de software BPM Metastorm (con varios distribuidores en España) su sistema para la automatización de procesos está siendo implementado en varias agencias y departamentos ministeriales de USA para mejorar el servicio a los ciudadanos y mejorar la comunicación intradepartamental. En España son implementadores del BPM de Metastorm SDM y Steria.


COLUMBIA, MD July 20, 2004 Metastorm, a leading provider of Business Process Management (BPM) software for automating, managing, and controlling processes today announced the company has emerged as the BPM market leader in the United States Federal Government market. Federal agencies are embracing Metastorms software product, e-Work, and have come to rely on the company to help address ongoing pressures in critical areas such as regulatory compliance, citizen service, internal efficiency and budget constraints, and homeland security.

Complex processes, multi-tiered forms, sensitive information, cumbersome legacy systems and data, and time-sensitive regulatory mandates pose critical problems for government organizations. Many federal agencies are solving these problems, lowering costs and increasing agility through the use of Metastorms BPM software.

Metastorms accomplishments have been proven time and again in numerous federal government organizations including successful implementation in the Army, Air Force, Department of Defense, Department of Homeland Security, Department of Justice, Federal Communications Commission, Federal Energy Regulatory Commission, Department of Health and Human Services, Intelligence groups, National Transportation Safety Board, National Archives and Records Administration, Navy, Small Business Administration, United States Department of Agriculture, and Treasury. In addition, Metastorm has numerous government implementations around the world.

These organizations have successfully streamlined processes in numerous areas ranging from GPEA compliance to citizen response to intelligence communication and logistics.

Results reported by Metastorms federal government customers include improved cross-agency and citizen services, increased efficiency and productivity of staff, elimination of duplicate data, reduced data entry errors and omissions, compliance and control across operations and greater leverage from existing data, systems and technologies through the seamless integration Metastorms BPM process layer provides.

A further sign of its commitment and leadership in the federal government arena, Metastorm has formed key government business alliances to assist in delivering process expertise, technology and the necessary security clearance levels to support implementations in highly confidential areas. Strategic relationships include Booz Allen Hamilton, Computer Sciences Corporation (CSC), FC Business Systems, Keane, Science Applications International Corporation (SAIC), and SI International.

We continue to see a growing demand for Metastorms BPM technology in the federal government market both in the U.S. and overseas and have already achieved successful deployments in multiple areas of the government, stated Eric Amster, vice president of North American Operations for Metastorm. It is these successes that validate our ability to solve enterprise-wide BPM problems for government organizations both large and small. Metastorm is pleased to be the solution of choice for so many federal agencies and we look forward to many more successes.

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